Shipping policy

Last Updated: October 25, 2023

Thank you for choosing Gold Spectrum for your cannabis-based products. We are committed to providing our customers with high-quality products while ensuring safe and responsible shipping practices. Please take a moment to review our shipping policy, which outlines important information about shipping, age restrictions, and state restrictions.

1. Age Verification: Gold Spectrum strictly adheres to all federal and state regulations regarding the sale of cannabis-based products. To make a purchase from our website, you must be at least 21 years of age. By placing an order with us, you confirm that you meet the legal age requirement. We reserve the right to request age verification information to ensure compliance with these regulations.

2. Shipping Locations: We ship to locations within the United States, excluding states listed on the THCA State Restriction Schedule. Please be aware that certain states have specific restrictions on the sale and shipment of cannabis-based products, and we do not offer our products to customers in those states. It is your responsibility to be aware of the laws in your state and to confirm that we can ship to your location.

3. Shipping Methods: Gold Spectrum offers various shipping methods to accommodate your preferences and needs. The available options and associated costs will be displayed during the checkout process. We strive to provide timely and secure delivery of your order.

4. Order Processing and Shipping Times: We process and ship orders within 1-2 business days of payment confirmation. Please note that delays may occur during peak periods or due to unforeseen circumstances. You will receive a confirmation email with tracking information once your order has been shipped.

5. Shipping Fees: Shipping fees are calculated based on the weight and destination of your order. The shipping cost will be displayed during the checkout process, and you can choose your preferred shipping method based on your budget and delivery time requirements.

6. Order Tracking: We provide tracking information for all orders. You can track the progress of your shipment by using the provided tracking number. If you have any questions or concerns about the status of your order, please contact our customer support team.

7. Return Policy: Please refer to our Return Policy for information on returns and exchanges. We are committed to ensuring customer satisfaction and will work to resolve any issues related to your order.

8. Legal Compliance: Gold Spectrum is committed to upholding all federal and state laws and regulations concerning the sale and shipment of cannabis-based products. We reserve the right to refuse service or cancel orders if we suspect any violation of these laws.

9. Contact Information: If you have any questions or concerns about our shipping policy or your order, please contact our customer support team at marketing@goldspectrumcbd.com. Our team is here to assist you and ensure that your experience with Gold Spectrum is as smooth and enjoyable as possible.

By placing an order with Gold Spectrum, you acknowledge that you have read, understood, and agreed to our Shipping Policy. This policy may be subject to updates, so we recommend checking it periodically to stay informed about any changes. Thank you for choosing Gold Spectrum for your cannabis-based products, and we look forward to serving you responsibly and safely.